| Frequently Asked Questions |
This page contains answers to the questions most frequently asked by our customers:
- What is your
connection to Farnell / Advance Power?
- How do I
send a power supply for repair (UK customers)?
- How do I
send a power supply for repair (International customers)?
- What about
customs documentation and import/export charges (International customers)?
- How can I
pay?
- Do I need
an RMA number?
- Are you the
original manufacturers of Farnell / Advance power supplies?
- Do you sell
new power supplies?
- Do you charge
a survey fee?
- What if
my unit fails again after you have repaired it?
- What warranty
do you give on your repairs?
- What happens
if you cannot repair a unit?
- How long
do the repairs normally take?
- How can
you guarantee the unit is safe post repair?
- Can you
supply diagrams and technical information for my power supply?
- Exactly
what is included in your 'fixed price repair'?
- Can you
repair non-Farnell/Advance power supplies?
- Can you
supply spare parts for my power supply?
- Do you offer a calibration
service?
- Do you only repair power
supplies?
If you have any other questions that you would like answering, please Contact Us